Her Banking Days Are Numbered

| OH, USA | Uncategorized

Caller: “Why does the automated system say it can’t find my card!? I’ve been complaining about this for months now, and I’m really disappointed it isn’t fixed!”

Me: “Sorry to hear that. Let me see what I can find. Can I have your card number, please?”

(The caller reads off 12 numbers.)

Me: “And the last 4?”

Caller: “Oh! You need all 16? Do you suppose that’s why it couldn’t find my account?”

This Is Why We’re In A Recession, Part 9

| London, ON, Canada | Money, Uncategorized

(I’m setting a customer up for a pre-authorized payment so her checking account pays her credit card automatically on the due date. I’m going over all the details.)

Me: “If there aren’t sufficient funds in the bank account at the time of payment, an NSF fee will be charged.”

Customer: “What?! You mean I have to have money in my bank account?”

Related:
This Is Why We’re In A Recession, Part 8
This Is Why We’re In A Recession, Part 7
This Is Why We’re In A Recession, Part 6
This Is Why We’re In A Recession, Part 5
This Is Why We’re In A Recession, Part 4
This Is Why We’re In A Recession, Part 3
This Is Why We’re In A Recession, Part 2
This Is Why We’re In A Recession

Denomination Fascination

| New York, NY, USA | Money, Uncategorized

(Note: I am a customer, waiting in line at a bank. I overhear the following conversation between the teller and a customer and his friend.)

Customer: “I’d like to withdraw $160, please.”

Teller: “Sure, no problem. How would you like that today?”

Customer: “Umm, three fifties and a ten, please.”

Customer’s friend: “Whoa, whoa, wait a second. The bank has ten dollar bills?!”

It’s Gonna Be A Long Call, Part 6

| Toronto, Canada | Money, Uncategorized

Me: “Thank you for calling [bank], How may I help you?”

Caller: “Hi, I’d like to pay my bill to [company] for $**.**.”

Me: “Sure, ma’am. Would you like your confirmation code?”

Caller: “Sure.”

Me: “Okay, it’s H–”

Caller: “How do you spell that?”

Related:
It’s Gonna Be A Long Call, Part 5
It’s Gonna Be A Long Call, Part 4
It’s Gonna Be A Long Call, Part 3
It’s Gonna Be A Long Call, Part 2
It’s Gonna Be A Long Call

Acting Cents-less

| Arlington, MA, USA | Top

Me: “And how would you like that $500?”

Customer: “In one bill.”

Me: *trying to be nice* “Would five hundreds do?”

Customer: “No! One bill!”

(I give her five hundreds, and she throws them back at me. My supervisor comes over.)

Supervisor: “Problem?”

Customer: “Yes, he refuses to give me what I want.”

Supervisor: “There is no $500 bill.”

Customer: “Yes there is!”

Supervisor: “Not since the late 1800’s ma’am.”

Customer: “I remember seeing it!”

Supervisor: “Then might I say you look great for your age!”

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