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    Banking Error

    | Malaysia | Top

    Me: “Here’s your new bank card. You will be able to change your PIN number at the ATM.”

    Customer: “PIN number is a redundant phrase. It’s like ‘personal identification number’, number. You work in a bank. You ought to know that by now.”

    Me: “You’re right, sir.”

    Customer: *smirks* “I’m always right. So, where’s the ATM machine?”

    Her Banking Days Are Numbered

    | OH, USA |

    Caller: “Why does the automated system say it can’t find my card!? I’ve been complaining about this for months now, and I’m really disappointed it isn’t fixed!”

    Me: “Sorry to hear that. Let me see what I can find. Can I have your card number, please?”

    (The caller reads off 12 numbers.)

    Me: “And the last 4?”

    Caller: “Oh! You need all 16? Do you suppose that’s why it couldn’t find my account?”

    This Is Why We’re In A Recession, Part 9

    | London, ON, Canada | Money

    (I’m setting a customer up for a pre-authorized payment so her checking account pays her credit card automatically on the due date. I’m going over all the details.)

    Me: “If there aren’t sufficient funds in the bank account at the time of payment, an NSF fee will be charged.”

    Customer: “What?! You mean I have to have money in my bank account?”

    Related:
    This Is Why We’re In A Recession, Part 8
    This Is Why We’re In A Recession, Part 7
    This Is Why We’re In A Recession, Part 6
    This Is Why We’re In A Recession, Part 5
    This Is Why We’re In A Recession, Part 4
    This Is Why We’re In A Recession, Part 3
    This Is Why We’re In A Recession, Part 2
    This Is Why We’re In A Recession

    Denomination Fascination

    | New York, NY, USA | Money

    (Note: I am a customer, waiting in line at a bank. I overhear the following conversation between the teller and a customer and his friend.)

    Customer: “I’d like to withdraw $160, please.”

    Teller: “Sure, no problem. How would you like that today?”

    Customer: “Umm, three fifties and a ten, please.”

    Customer’s friend: “Whoa, whoa, wait a second. The bank has ten dollar bills?!”

    It’s Gonna Be A Long Call, Part 6

    | Toronto, Canada | Money

    Me: “Thank you for calling [bank], How may I help you?”

    Caller: “Hi, I’d like to pay my bill to [company] for $**.**.”

    Me: “Sure, ma’am. Would you like your confirmation code?”

    Caller: “Sure.”

    Me: “Okay, it’s H–”

    Caller: “How do you spell that?”

    Related:
    It’s Gonna Be A Long Call, Part 5
    It’s Gonna Be A Long Call, Part 4
    It’s Gonna Be A Long Call, Part 3
    It’s Gonna Be A Long Call, Part 2
    It’s Gonna Be A Long Call


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