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    Be Careful What You Ask For, Part 6

    | Washington, USA | Uncategorized

    (A customer who doesn’t have an account wishes to cash a check drawn on the bank. However, because it’s a very large check, I am unable to complete the transaction without speaking to the maker of the check.)

    Customer: *angry* “Give me something that says you can’t negotiate this check!”

    Me: “I don’t have any kind of declined transaction form. Here’s your check back.”

    (As I attempt to explain, the customer becomes more and more hostile.)

    Customer: “I’d better speak to the vice president, or I’m calling the police!”

    (I call the police.)

    Me: “Okay, they’re on their way.”

    Customer: *confused* “…who is?”

    Me: “The police.”

    Customer: *scared* “Wait, I didn’t say to call the police!”

    Related:
    Be Careful What You Ask For, Part 5
    Be Careful What You Ask For, Part 4
    Be Careful What You Ask For, Part 3
    Be Careful What You Ask For, Part 2
    Be Careful What You Ask For

    Will Someone Please Think Of The Caviar

    | Ohio, USA | Liars & Scammers

    (A customer is calling in regarding a 5-day hold we have on his deposit of a personal check for $150,000. Note that in the 3 months he has been a customer, his account has been negative 60 times and has an average daily balance of $75.00—hence the hold.)

    Customer: “You need to give me all my money now! My family is starving. We have no money to pay for food! I am going to the local news and telling them about how you big banks are forcing us to starve to death!”

    Me: “I’m sorry sir, but we did give you $1000 of that deposit immediately. Due to the large amount of the check, you will have to wait for the hold to be lifted.”

    Customer: “But my children are starving! How can you be so cruel and starve children?!”

    Me: “Sir, we are your bank. I can see everything you have spent with your debit card, and I see you went to [upscale restaurant] and spent $250 last night on dinner.”

    Customer: “Well…the lobster was under-prepared. Do you really expect my children to be forced to eat like that?! This isn’t a third world country! What is wrong with you?? They are starving!”

    Don’t Know Thy Enemy

    | San Diego, CA, USA | Uncategorized

    (Note: I never forget a face, ever. A man walks into my bank, straight to my desk. He has a look on his face as if he knows exactly who I am. However, I have never seen him before in my life.)

    Man:*smiles and sits down at my desk* “Your mother is a dirty w****.”

    Me: “E-e-excuse me?!”

    Man: “You heard me. A dirty, nasty w****.”

    Me: “Sir, first of all, I am certain you don’t know my mother, since she’s dead. Second, you need to leave right now for speaking like that.”

    Man: “Wait, is this [competitor]?”

    Me: “No, no it’s not. Please leave.”

    Man: *quickly leaves*

    No Deposits, Just Withdrawals

    | Seattle, WA, USA | Health & Body, Top

    (A customer approaches the teller window with a withdrawal ticket.)

    Me: “Hi there! Withdrawal today?”

    (The customer seems taken aback.)

    Customer: “What?!”

    Me: “You’re taking out cash, right?”

    Customer: “Oh, yes. I thought you knew about my drug problem!”

    Human Interaction Is For Slackers

    | Normal, IL, USA | Uncategorized

    Me: “Thanks for calling [bank]. How can I help you?”

    Customer: “Hi, I need my balance.”

    Me: “Sure, do you have your account number?”

    Customer: “Don’t you have a phone number I can call where I don’t have to talk to a live person?”

    Me: “Yes, we do, but I’d be more than happy to check that balance for you.”

    Customer: “No, I’ll just take that other number.”

    Me: “Okay, it’s [phone number].”

    Customer: “Thanks! Now, I don’t need to talk to a live person!”

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