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    Free Of Gluten, Free Of Thought, Part 3

    | Cleveland, OH, USA | Extra Stupid, Food & Drink, Health & Body

    (Most of the products in our bakery are dusted with flour. I am running the register when a customer walks up with a dusted loaf of bread.)

    Customer: “I wanted to ask: what is this white powder on the bread?”

    Me: “It’s just flour, ma’am.”

    Customer: “Oh, then I can’t buy this then.”

    Me: “Why not?”

    Customer: “I’m buying this for my daughter, and she can’t eat gluten. Don’t you know? Flour has gluten in it.”

    Related:
    Free Of Gluten, Free Of Thought, Part 2
    Free Of Gluten, Free Of Thought

    The War On Terrorizing Customers

    | East Sussex, England, UK | At The Checkout, Bizarre, History

    (I, like many other Brits, like to wear a remembrance poppy through October and November. I work in an in-store bakery, inside a larger supermarket, where adornments are not usually permitted in case they fall off into our raw products. I have bought a remembrance poppy from the British Legion. I laminate the paper part to make it wipe-clean, and glue the stem to a safety pin, so it’s not likely to fall off my uniform. My manager gives me the go-ahead to wear it, and I am chuffed. Most customers who see it compliment me on work-proofing my poppy and being so keen to support the charity, however…)

    Customer: “Excuse me. What is THAT?!”

    Me: “What, sir?”

    Customer: That… that atrocity next to your name badge!”

    Me: “Sir, it’s a Remembrance Poppy, a charity symbol. To honour our war-dead and injured veterans.”

    Customer: “I know what it is, you blithering idiot! What have you done to it?”

    Me: “Sir, I customised it a little bit so it would be safe for me to wear in my work environment. Nobody else seems to mind. In fact, the poppy seller at the front of the store was telling me he wishes they’d make laminated or plastic poppies anyway.”

    Customer: “You’re defiling a religious symbol! You should be sued!”

    Me: “It has nothing to do with religion! It’s the emblem of a charity and a national symbol of remembrance. Plenty of people from all religions and countries lose their lives in the tragedy of warfare. I lost a friend in Afghanistan several years ago. Furthermore, once I have bought and paid for the poppy, it is my property to do with as I wish. Laminating it was not intended to be disrespectful, but rather the opposite.”

    Customer: “But—”          

    Me: “Can I ask you, sir, would you have reprimanded me for NOT wearing a poppy at all? I am quite young, after all. You might blame me and my generation for not caring about our veterans.”

    Customer: “Well, you young people can be quite disrespectful. I don’t approve of the means, but I guess I understand the motive.”

    Me: “So, can I actually help you, today, sir?”

    Customer: “Just think before you defile a religious symbol next time!” *walks away*

    Take Note Of The Note, Part 2

    | Auckland, New Zealand | At The Checkout, Criminal/Illegal, Liars & Scammers, Money

    (I’m a cashier and food server working alone on the morning shift in a small store. I have just served a customer and he is waiting for his fries to cook.)

    Customer #1: “How long until my chips are ready?”

    Me: “1 minute and 45 seconds away.”

    Customer #2: “Hey, man. I don’t mean to be a bother, but I’m in a hurry. Can you change some money for me?”

    Me: “Possibly. How much do you need changed?

    (Customer #2 holds up a $20 note.)

    Me: “Yeah, sure. Why not?” *I take the $20 off of him, and give him two $10 notes*

    Customer #2: “Thanks, man.” *leaves the store*

    (I have a funny feeling about the exchange, so when I put his note in the till, I fold the bill below just in case. A minute later…)

    Customer #2: “Hey, man. You only gave me $20. I gave you three $20 notes.”

    Me: “I’m 100% sure you only gave me $20.”

    (I am about to offer to take his details which is procedure in these circumstances when he cuts me off.)

    Customer #2: “Look, man. I’m not trying to scam you. My cousin gave me $60 and I needed them changed. They might have been stuck together and looked like one bill but there were three. I would like my $40.”

    Me: “I am 100% sure you only gave me $20. If you had asked to change $60 I would have said no in the first place. I also folded the bill below so I can check should a customer come back.”

    Customer #2: *about to begin arguing*

    Customer #1: “Dude, you only gave him $20.”

    Customer #2: *stammers* “Oh, really. My bad, then!”

    (Customer #2 walks of rather fast, only to stop at the door, come back, and grab the two $10 notes he’s left on the counter. A few seconds later, Customer #1′s order is ready.)

    Me: “Here’s your chips and some sauce on the house, for before.”

    Customer #1: “Thanks. So was that guy trying to scam you or what?! He seemed genuine and dodgy at the same time.”

    Me: “Yeah, but he didn’t come back to change the other $20 notes.”

    Customer #1: “I wouldn’t hate Monday mornings if I saw something that entertaining each week!”

    Related:
    Take Note Of The Note

    The Definition Of Cold Is Too Hot To Handle

    | Melbourne, VIC, Australia | Extra Stupid, Food & Drink

    (It’s about 15 minutes before closing time, and so we have very little hot food left. We do however, continue to sell cold items for customers to take home and cook for themselves.)

    Customer: “Do you have any chicken pies still hot?”

    Me: “Sorry, mate. We’ve sold out of the chicken pies. I’ve still got some cold ones in the fridge though.”

    Customer: “Cold? Like, how cold?”

    Me: “As in refrigerated. They’re not frozen, just cold. Uncooked.”

    Customer: “Ah, okay. I’ll grab one of those thanks.”

    Me: “Sure, that’ll be [price].” *I get the customer his pie*

    Customer: “Ugh! So this is really cold! Can you heat this up for me?”

    Me: “Sorry, I can’t.”

    Customer: “Just real quick, in the microwave?”

    Me: “Sorry. Like I said, the cold pies are uncooked. It needs to be cooked in an oven.”

    Customer: “Oh. Well, I don’t want this one, then. When you said ‘cold’ I thought you meant, like, ‘sort of warm.’”

    A Hit Of Caffeine

    | CA, USA | Bizarre, Wild & Unruly

    (The bakery closes at two pm every Sunday. I am out on the patio about an hour after closing, sweeping and stacking furniture. A middle-aged customer and her elderly mother approach.)

    Daughter: “Oh, hi! We’d like to get some coffee, please.”

    Me: “Oh, I’m sorry, but the coffee’s all gone now. We’re closed.”

    Daughter: “You are?”

    Me: “Yes. I’m afraid we close at two on Sundays.”

    Mother: “Oh, you bad girl!”

    (The customer proceeds to hit me with her rolled up newspaper, leaving me speechless!)

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