October Theme Of The Month: Halloween!

About To Get Charged With Battery, Part 6

| Pasadena, MD, USA | Crazy Requests

(A customer comes up to my register with store brand mid-grade car battery.)

Customer: “This battery is no good. Can I upgrade to [high quality battery]?”

Me: “Sure thing. Let me grab that for you.” *I set up the exchange, and ring up to new battery* “All right, since you are moving up in batteries there is a price difference. Your total comes to $11.53.”

Customer: “Why? It should be free, because the old one was bad.”

Me: “Well, sir, if you want a free battery then we can do a defective exchange and you can have to the same battery that you already have… or you can pay the $12 and upgrade, but since you have made it clear that you wish to have the better product then I’m afraid you have to pay the 12 bucks. It’s just like going to a car dealership. They won’t just give you a BMW because the Toyota they sold you broke down.” *customer sulkily pays and leaves*

About To Get Charged With Battery, Part 5
About To Get Charged With Battery, Part 4
About To Get Charged With Battery, Part 3

Driving You Crazy

| Columbus, OH, USA | Top

(A teenage customer comes up to our parts counter.)

Customer: “I need brakes for my car.”

Me: “No problem. What kind of car is it?”

Customer: “A Honda.”

Me: “Okay, what model?”

(She sighs dramatically and then whips out her cell.)

Customer: “Daddy, what model is my Honda?” *hangs up* “Civic.”

(I try to catch her before she hangs up.)

Me: “Is that a DX, EX or LX?”

Customer: “God!” *dials again* “Daddy, is that a DX or whatever? No, I drove it today.” *to me* “He says it’s an LX.”

Me: “Standard or automatic?”

Customer: *starts dialing*

Me: “Ma’am, if your car is here, I can come out and look this information up so you don’t have to.”

Customer: “Nah, I don’t want you to have to go to all that trouble!”

(She discovers it is an automatic, and hangs up again.)

Me: “Last question. Is that a 2-door or 4-door?”

Customer: “Sheesh!”

(She dials her phone, and repeats the question.)

Customer: “Oh.” *looks sheepish* “That was a really stupid question, wasn’t it?”