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    Supervisor Is Super Wiser

    | Texas, USA | Uncategorized

    Me: “Thanks you for calling [company], how can I assist you today?”

    Customer: “I want a supervisor.”

    Me: “Is there any reason that you need the supervisor?”

    Customer: “Just give me a supervisor!”

    (I do the standard procedures to transfer to a supervisor. 3 minutes later, the same caller:

    Customer: “What did the supervisor write in my account?”

    (I saw the comments on the account, the supervisor wrote: “No more supervisor calls for this customer.”)