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    Sue-icidal

    | London, UK |

    Me: “Hello, how can I help you?”

    Customer: “Hello, my brother bought one of your phones and had it shipped to my address. Now it’s here and I don’t want it here. Can you send somebody to take it back?”

    Me: “I’m sorry, I don’t think we offer that kind of service. It’s up to you whether you hold onto it for your brother or post it back to us.”

    Customer: “What?! I don’t want to be dealing with all this hassle!”

    Me: “I’m sorry, sir, but I suggest you take this up with your brother, since he provided the shipping address.”

    Customer: “This is ridiculous! I can’t believe you won’t collect it! What would your company do if I killed myself over this, hmm? Because if I do, I’m going to sue your manager!”