Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Suddenly, Everything Just Clicked

, , , , | Right | July 13, 2009

(I am helping an elderly caller troubleshoot her computer issue, and I ask her to unplug her router. I hear a strange noise, after which her voice sounds very distant.)

Caller: “Okay, it’s unplugged.”

Me: “You sound really far away, ma’am. Did you drop the phone or something?”

Caller: “No, all I did was open the window… oh!”

(The caller starts laughing hysterically, and I can now hear her clearly.)

Me: “What happened, ma’am?”

Caller: “I was accidentally holding the mouse to my ear instead of the phone!”

Question of the Week

Tell us your story about a customer who couldn't understand the most simple concept.

I have a story to share!