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    Stupidity Is The Mother of Repetition

    | Lexington, MA, USA | Top

    (There is a huge line of customers waiting on their drinks. An impatient customer who just placed his order assumes the next drink is his and takes it, after I call someone else’s name.)

    Customer: “This isn’t hot chocolate.”

    Me: “That’s because you grabbed someone else’s drink.”

    Customer: “But it isn’t hot chocolate!”

    Me: “There are nine people in front of you waiting for drinks. You grabbed the wrong drink.”

    Customer: “But it isn’t hot chocolate.”

    (I look at the order screen for the name on the drink he took.)

    Me: “Is your name ***?”

    Customer: “No, and this isn’t hot chocolate!”

    Me: “That’s because you took ****’s drink!”

    Customer: “It’s not hot chocolate!”

    Me: “Hand me the drink and I will remake the person who’s drink you took. I’ll make your hot chocolate, but it will take a few minutes!!”

    (Customer hands the drink back to me.)

    Customer: “It’s not hot chocolate!”