Stupid Out Of The Starting Gate
(I work in a kiosk candy shop located in a popular shopping mall. Because of the location in the middle of the floor, some people don’t realise that we’re closed. I am cashing up after a long day. The gates that close off the kiosk have been closed and padlocked. The entire shopping centre has been closed for a good 15 minutes.)
Customer: “Are you still open? I know exactly what I want so I’ll be quick.”
Me: *thinking this guy is messing with me, I play along* “Yeah, sure, but only if you can manage to get over the gate.”
Customer: *to his friend* “Yo, they’re still open! Give me a hand getting over this gate!”
Me: “Ah, sorry, I was just kidding around with you. We actually closed over 20 minutes ago. I’m just running late.”
Customer: “But… I can still get lollies, right?”
(Whenever we have customers that don’t see past their own nose, I always have a bit of a joke with them and they laugh along. This was the first customer that actually thought I was serious.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.