Stuck In A Vicious Triangle

| Dusseldorf, Germany | Bizarre, Extra Stupid, Technology, Theme Of The Month

(I work as IT support for a law firm. Usually I am very understanding when someone asks me a question with an obvious answer, since most lawyers don’t know PCs very well.)

Lawyer: “HELP! My PC is going crazy! Triangles EVERYWHERE!”

Me: “Triangles? What kind of triangles? Do you mean error messages with a warning sign?”

Lawyer: “No, triangles! And a lot of them! I can’t finish my email. Please help me!”

Me: “One moment please, I will connect to your PC to see what’s going on.”

(I start the software and connect to his PC, and see Outlook doing ‘^^^^^^^^^^^^^^^^^^^^^^^^^^^’ without pause.)

Me: “Mr. [Name], is it possible that something is lying on the keyboard?”

Lawyer: *silence*

Me: “Maybe on the upper left corner?”

(At this moment, the ‘triangles’ stop.)

Lawyer: “I guess it wasn’t a good idea to place the book on the keyboard. Please wait a second.”

(He deletes the symbols and tries to write a normal sentence. Without the book pressing a different button, it obviously works.)

Lawyer: “I think I could have figured that out myself. Usually I’m very good with the computer. Thank you. Bye.”

(The lawyer hangs up and my coworker turns to me.)

Coworker: “Hey, Mr. [Name] again? How many times did he call us this week?”

Me: “I had him eight times on the line. I don’t know about the others.”