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    Split Over Musical (Price) Differences

    | Calgary, AB, Canada | Musical Mayhem

    Customer: “Do you have [popular album]?”

    Me: “Yep. It’s right over here.”

    Customer: “That’s expensive.”

    Me: “That’s pretty average”

    Customer: “I bet [competitor] is cheaper.”

    Me: “I doubt it. We are usually a fair bit cheaper than them.”

    Customer: “I don’t know. I bet they are cheaper.”

    Me: “I don’t think they will be, but they are right upstairs if you want to take a peek and come back.  You will see that we are cheaper.”

    (The customer leaves and comes back 15 minutes later with our competitors bag.)

    Me: “Oh, were they cheaper?”

    Customer: “No, they were a lot more expensive. You should really stop recommending that place.”