Speak For Yourself, Part 2
Me: “Thank you for calling [Clothing Store], how can I help you?”
Caller: “Hi, do you carry [garbled]? It’s a spice.”
Me: “No, I’m sorry, this is a retail clothing store.”
Caller: “So, you don’t have it?”
Me: “No, I’m sorry, you may have dialed the wrong number.”
Caller: “I did NOT dial wrong. I looked you up in the phone book and this IS the right number, so just tell me if you have it!”
Me: “We do not.”
Caller: “What spices do you carry?”
Me: “We don’t carry spices. We only carry women’s clothing.”
Caller: “YOU SHOULD LEARN HOW TO READ A PHONE BOOK!” *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
