Sorry, We’re Fresh Out Of DeLoreans
Vehicle Rental | Right
| August 14, 2011
Customer: “I would like to book a car for the 21st.”
Me: “Okay, so August 21st?”
Customer: “No, July 21st. We are in July.”
Me: “Sir, it’s July 24th today.”
Customer: “Oh…” *pauses* “…I’ll call you back.”
Question of the Week
Have you ever served a bad customer who got what they deserved?