Something Is Off About The Situation
Customer: “Can you help me with this game? It’s not working!”
Me: “Sure no problem. Glad to help!”
Customer: “I put my money in and am pushing start, and it’s not working.”
Me: “It’s not working because it’s off. The game is off, ma’am.”
Customer: “What do you mean off?”
Me: “It’s off, as in the opposite of on. That’s why the screen is all black.”
Customer: “Oh. I thought it was some black screen game.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
