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    Some Customers Can Make You See Red

    | Tampa, FL, USA | Uncategorized

    Customer: “I am highly dissatisfied with the support I have received so far. I expressly asked for a red system. This is silver.”

    Me: “Sir, this is technical support.”

    Customer: “I know it is! My system is supposed to be red!”

    Me: “Did you order it red?”

    Customer: “The sales person didn’t tell me different colors were available.”

    Me: “You should probably talk to sales. I can transfer you.”

    Customer: “Is this the kind of support you guys offer? I have a problem here.”

    Me: “Sir, is you computer functioning?”

    Customer: “I’m sorry?”

    Me: “Does your computer turn on?”

    Customer: “Yes.”

    Me: “Does it connect to the internet?”

    Customer: “Yes.”

    Me: “Do all of your programs load?”

    Customer: “Yes.”

    Me: “From a technical stand point, is there anything wrong with your system?”

    Customer: “Technically, it’s not red.”