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Some Background Is Required

| SK, Canada | Family & Kids, Technology

(I provide in-home servicing of computers. My client has reported that his computer doesn’t turn on. Once on site, I do a quick check to make sure it’s plugged in and the power bar is working.)

Me: “Okay, I’m thinking it’s the power supply. If it is, the parts and labour is [cost] plus tax. If not, I’ll have to dig a little deeper to see what the problem is.”

Client: “No problem. Do what you have to do.”

(I open the computer’s case and see that the wires from the power supply to the motherboard have been cut, likely with scissors or a knife. My client sees it right away as well.)

Me: “Well, this is new one for me. Any idea what happened here?”

Client: *clearly angry, but certainly not at me* “No. Will a new power supply still fix it? I have work I need to do on this computer today.”

Me: “Yes, assuming nothing else is damaged.”

(I replace the power supply with a new one, and the computer turns on. After booting, my client’s desktop background turns out to be a picture of his son and his best [male] friend having sex.)

Client: “Well, that explains it.”

(Turns out, the kid accidentally set the desktop background to the picture in question, and didn’t know how to change it back. In a state of panic he cut the wires, thinking dad would just get a new computer rather than get it fixed!)