Me: “Hello, thanks for calling [home improvement store]. How can I help you?”

Customer: “Hi, I just had my shed delivered this morning and you people sent me the wrong size.”

Me: “Okay, just let me pull up your order here and see what may have gone wrong.”

Customer: “I don’t know how you people could have messed this up, I clearly ordered a 6×6 shed and I just measured the one you delivered and its clearly only 4×6.”

Me: “Okay, sir. Well, the type of shed we delivered only comes in a 6×6 model. Did you happen to have any parts left over when you finished building it?”

Customer: “Oh, well I haven’t actually built it yet. But I’ve measured the crate it comes in and it only measure 4×6.”

Me: “Sir, what does the label on the crate say?”

Customer: “It says 6×6. But I measured it and it’s only 4×6!”