(This call came in shortly after Hurricane Katrina.)

Customer: “My computer isn’t working.”

Me: “It’s not working, or your service isn’t working?”

Customer: “My computer itself will not turn on.”

Me: “Well, since it’s not a service-related problem, I can’t really help you with fixing it. When was the last time it worked?”

Customer: “Well, we had to evacuate for a few days, and then we came back to clean up. I fished the computer out of the swimming pool and let it dry out, then got it hooked back up.”

Me: “Yeah, that’s not gonna work.”