(It’s Christmas Eve and there is a long line of customers who are now waiting to pay. A little girl cuts to the front while I am giving a guy a drink refill.)

Little girl’s mom (LGM), to the refill guy: “UGH! Did you just cut her?”

(LGM smacks the guy in head; surprisingly, he just walks off with his soda.)

Me: “What can I get you?”

LGM: “Don’t ask me, ask her! She’s your customer; you should be asking her. God, it’s people like you who ruin the holidays!”

Me, to the little girl: “Okay, what would you like?”

(The little girl just stares blankly at me while customers are becoming pissed.)

LGM, coming clean: “Just give me a Diet Pepsi. It’s for me.”