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    Snapping A Customer Who Snaps

    | Wigston, England, UK | At The Checkout, Technology, Theme Of The Month, Wild & Unruly

    (I am in line at my local supermarket. The customer ahead of me is complaining. I am a cyclist, wearing a helmet with a camera.)

    Customer: “What the f*** is taking so long!?”

    Employee: “I’m sorry, sir, I will try to get this done as quickly as possible.”

    Customer: “I haven’t got time for this; do you know what this is?”

    (The customer backs off into a karate position.)

    Me: “Excuse me.”

    (I turn on the camera on my helmet.)

    Me: “You do know that you’re being video recorded from multiple places. Being nice to the staff is voluntary, but threatening them will get the police.”

    Customer: “F*** off, or you’ll get dead!”

    (The customer pulls out a knife, still in the wrapper. I kick it out of his hand, and he runs off. Between the supermarket and me, we have everything needed for a prosecution. My shopping was free!)