(We’d just opened one Sunday when a man comes in and robs us at gunpoint. During the robbery, the robber makes us lock the doors so no customers can come in. After he leaves, we were so upset that we didn’t think to unlock the doors. While we wait for the police to arrive, another man knocks on the door.)

Customer: “Are you open? I’d like to get a coffee.”

Me: “I’m sorry, sir, we’ve just been robbed at gunpoint, so we’re a little freaked out.”

Customer: “Well, did he steal the coffee? I can still get a latte, right?!”