Smoking Before She Even Gets Cigarettes
(I am cashiering without a bagger at the farthest register from the front service center.)
Me: “How are you doing today, ma’am?”
Customer: “You need to go get me a pack of d*** cigarettes.” *continues texting*
Me: “I’m not allowed to leave my register and don’t have a bagger to run and get some. How about you go grab them while I finish ringing up/bagging the rest of your items?”
Customer: “What?”
Me: “I said, please go grab them while I finish your order. I can’t leave now.”
Customer: “Did you seriously just say I… should go get them MYSELF?!”
Me: “Yes, I did…”
Customer: “OH, MY GOD! You can’t be serious! If you think I should go get them, then you are crazy!”
(She then grabs a bagger who is obviously helping out another customer.)
Customer: “You need to go get me my cigarettes now before I FLIP OUT!”
Bagger: “…okay.”
Customer: “And I am telling your manager about how rude you are!”
Question of the Week
Have you ever served a bad customer who got what they deserved?