Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • God Loves Little Girls Who Stand Up For Others
    (2,372 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Small Change Can Make The Difference

    | Boston, MA, USA | Awesome Customers, Money, Pets & Animals, Theme Of The Month

    (During the month of February, my clinic has a special where our rabies vaccine is a much lower price than we would normally have it. I have just dealt with an extremely rude customer, and am prepared for the worst.)

    Me: “Hello again, sir. Was there a problem with anything?”

    Customer: “Did I get a three-year rabies vaccine?”

    Me: “Yup, you did, sir. It shows how long it’s good for right there.”

    (I show him the paperwork.)

    Customer: “Okay, so… Why did you only charge me $8?”

    (The customer pulls his change out of his pocket.)

    Me: “Oh, that’s because this month we have a discount!”

    Customer: “What? Really? That explains why it’s so busy. I was ready to give you back the change you gave me. Thanks!”

    (I had to tell everyone I was working with what happened. To this day, thinking about him during a rough shift brings a smile to my face.)