Me: “Hello, Men’s Department. How may I help you today?”

Caller: “Men’s? I wanted Small Appliances!”

Me: “Well my phone is actually the closest to that department. We don’t have a phone or cash register in that section since it is small. So. I handle that department too.”

Caller: “I want the Small Appliances Department!”

Me: “Sir, there is no phone for that department and I can easily help you with any questions you have.”

(He hangs up and immediately calls back.)

Me: “Hello, Men’s. How may I help you today?”

Same Caller: “Great, it’s you again. Well, fine…tell how much [a blender] is.”

Me: “Well, since you don’t know the product code I will need to walk over to check the price myself. It will only take a few minutes.”

Caller: “That’s bulls***!”

(He hangs up and immediately calls back. We run through the same thing again.)

Caller: “What is your name, you dumb b****?” I am going to call your manager and make sure you are fired you dumb***!” *click*

(For this last call, my manager is here.)

Manager: “I know he won’t call, but I wish I could tell him that you are getting a raise and promotion because of him.”