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    Slippery Christmas Ice

    | United Kingdom |

    (This occurred two days after Christmas Day on the refunds desk.)

    Customer: “These slippers don’t fit! I’ve been the same shoe size for years. It must be these new European sizes, I can’t even get my foot in!”

    Me: “That’s no proble,m sir. I’ll just refund these and give you a credit note, then you can go and choose some slippers that fit.”

    Customer: “This ruined my Christmas, you know!”

    (I take the slippers and examine them for any faults or damage, while the customer continues to rant.)

    Me: “Sir, did you remove the tissue paper from the toes before you tried these on?”

    Customer: “Oh…”

    (Needless to say, the slippers did in fact fit. Christmas was saved.)