(A woman is several places back in line is with her son who is about 8 years old.)

Customer’s Son: “Mom? I don’t feel good.”

Customer: “Hang on, honey. Mommy is going to get her coffee and then she will take you to the restroom.”

Customer’s Son: “Mom? I feel really sick.”

(I look up and see the boy is very pale and breathing heavy.)

Me: “Ma’am? If you would like to take your son to the restroom, we will save your place in line.”

Customer: “No, it’s okay. We will wait.”

Customer’s Son: “Mom. I really need the bathroom. I don’t feel good.”

Customer: “Honey, just wait. We’ll be done in a few minutes.”

My manager: “Ma’am, please take your son to the restroom. We’ll make your drink while you are in there. On the house. Please!”

Customer: “No! He will have to wait.”

(The customer’s son begins to gag and the customers near him move away from, all of them begging her to take him to the restroom immediately. A few even offer to take him themselves.)

Customer: “I said No! He is just doing this for attention. If you ignore him he will stop.”

Me: “Ma’am, for the last time. Please take your son to the–”

(Customer’s son bends over and begins vomiting on the floor.)

My manager: “Please! Get him out of here!”

Customer: “But I don’t want to lose my place in line.”

My manager: “Ma’am, either get him to the restroom or get him outside. Now!”

Customer: *in a huff* “Well, fine! He’s only doing this for attention!”

(The customer comes out 5 minutes later leading her fully recovered son by the hand. As I a finish mopping her the boy’s breakfast off the floor she collects her free coffee drink, smiles and leaves, calling out…)

Customer: “Thank you very much. See you all tomorrow!”