Should Just Dangle A Carat In His Face
Customer: “What carat is your jewellery?”
Me: “All of our jewellery is sterling silver, sir. Silver isn’t classified in carats.”
Customer: “Yes, I know but what carat is it?”
Me: “Silver isn’t classified in carats, sir; that’s gold. Our silver is 925 Sterling Silver meaning it is 92.5% pure silver, 7.5% another metal such as copper. Pure silver is too soft for jewellery so 925 Sterling Silver is used.”
Customer: “Yes but what CARAT is it?”
(This went on for a good ten minutes before he left.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.