Should Have Paid Attention In School
(A customer places shoeboxes on the counter and stares at me.)
Me: “All set, then?”
Customer: “Oh, yes. School.”
Me: *slightly confused* “Uh, yeah! Yeah, I can’t believe school is starting already!”
Customer: *chuckles* “Heh… yeah. School.”
Me: *more puzzled* “Yeah, I know. So soon!”
Customer: “Where’s my 20% off?”
Me: “I’m sorry, ma’am?”
Customer: “Your website said if that if I said the word school in your store I get 20% off my purchase.”
Me: “I don’t think you read correctly, ma’am. We don’t have any sort of sale like that going on.”
Customer: “It says that if I say school I get a discount!”
Me: “I think you were supposed to text school and get a coupon code sent to your phone.”
Customer: “Well, school. Now give me my 20%.”
Me: “I’m sorry, ma’am, I just can’t do that. We’re not running that kind of sale.”
Customer: “Well, you should fix the Internet, then! This is ridiculous!”
This story is part of our Demands For Discounts roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!
23 Times Retail Workers Got Short-Changed By Their Bad Customers
Read the next Demands For Discounts roundup story!
Read the Demands For Discounts roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
