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    Should Be Nice About The Niceties

    | USA | At The Checkout, Awesome Customers, Bad Behavior

    (I work at an official store for a sports team. It’s been an unusually busy game, and we’re understaffed. I haven’t had more than a minute or two without a customer checking out in over three hours. I’ve made it a point to try to ask how everyone’s day is and been very pleasant. At the end of a transaction…)

    Me: “Ma’am, would you like a bag?”

    Customer #1: “No, but I would like a ‘how’s your day going’ or a ‘thank you!’”

    Me: “I’m sorry, ma’am. Thank you and have a great rest of your day.”

    (Customer #1 leaves in a strop. Customer #2 approaches the register.)

    Me: *to Customer #2* “Hi! How is your day going?”

    Customer #2: “Great, since I’m not hot, tired, and a b****!”