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    She’s Going To Have Kittens

    | Vancouver, BC, Canada | Pets & Animals, Wild & Unruly

    (I volunteer at a cat shelter and am usually on care duties, but I manage adoptions when there isn’t a more experienced coworker available. On this day I’m one of only two people working, so when someone interested in adoption enters, I take care of them.)

    Customer: “I’m looking for a cat that’s docile and easy to care for, but isn’t scared of everything or so shy you never see it. Y’know?”

    (There are many cats that match this description, so I introduce them to the first three that stick out in my mind and invite them to take a look around the shelter on their own while I take care of the other units. They thank me and I leave for ten minutes. I later catch up with them as they’re exiting the kitten unit.)

    Customer: “I found the perfect one!”

    Me: “Oh, really? That’s great! Which one?”

    Customer: “The little black and grey one just in there.” *points*

    (There are two matching that description, so I invite them back into the unit with me and they show me the kitten they want. To my horror, it’s one of the worst-behaved cats we have, deceptive in that it will purr and cuddle you before it pisses all over your clothes and tears up the blinds.)

    Me: “Oh… this one? I feel like I should warn you that she’s had behavioural issues in the past. She’s the reason this room doesn’t have any cushions in it and she has a bad track for urinating on clothes. I wouldn’t recommend her over the other cats I showed you.”

    Customer: “What?! No! You must be thinking of that one.” *gestures to the other black and grey kitten, with distinctly different facial markings, sleeping in a bed* “This one’s so sweet. She just came right up to me and cuddled me the entire time I was in here.”

    Me: “No, I’m positive it’s this one. She is very loving, but she’ll shred all your furniture. I’m afraid that if you adopt her you’ll have to spend a lot of your time working through her destructiveness, if you can at all. Since you’re looking for an easy to care for cat, I really don’t think she’d be a good match.”

    Customer: “Blah! This is the one I want. I’m sure of it. Don’t you want them to get adopted?”

    (We argue back and forth for a short while. I’m reluctant to put their application through to the shelter owner, but they’re insistent, and I don’t have the option not to, anyway. Three days later they pay and pick the kitten up. They arrive at the shelter again in two weeks and catch me as I’m emptying litter boxes.)

    Customer: “You! You’re the person who let me adopt that s***-brained f****** cat! I should sue this place!”

    Me: *remembering them* “You adopted the black and grey kitten that I specifically warned you not to adopt?”

    Customer: “Yes! She f***** up all my drapes and pissed on everything in my f****** closet! I should make you pay for the damage!”

    Me: “I’m sorry for your belongings, but I told you this would happen before you even placed your application. There’s nothing we can do to reimburse you.”

    Coworker: *approaching the shouting* “I can help you in the office. If you would follow me?”

    (They follow her, ranting about their drapes and my incompetence. Turns out the kitten did more than $500 worth of damage, but we’re in no way liable to compensate their loss. The kitten was returned to the shelter and was later adopted by a woman who was able to rehabilitate her.)