Sheet Happens
(Customer calls our department.)
Me: “Bath and Bedding Department…”
Customer: “Yes, do you guys carry sheets?”
Me: “Yes we do.”
Customer: “Do you carry king-sized sheets?”
Me: “Yes we do.”
Customer: “Do you have a lot of sheets?”
Me: “Yes, ma’am. We have a wide variety of sheets.”
Customer: “Good. I need you to put on hold for me a green set. Then again, put on hold a rose color too. Oh, and ivory and white. And some navy. I’ll be in to pick out what I want.”
Me: “But what kind of sheets? We have several brands and thread counts to choose from…”
Customer: “What is your name?”
Me: *gives her my name*
Customer: “Okay, I am going to come into your store and find you! Just be sure to get me those colors. I’ll be there in an hour!” *hangs up*
(Of course, she never showed up.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
