Shaping Up To Be An Awful Night
(I work in a fancy little restaurant dealing with snooty stuck-up rich people.)
Customer: “Yes, I’d like the [Restaurant Name] salad, and I want the avocado slices on the left side of the salad.”
Me: “All right, we’ll put the order in and have your salads up in a few minutes.”
(Roughly 10 minutes go by. I grab the food from the kitchen.)
Me: “Here are your salads.”
Customer: “What the h***l is this! I SAID I WANTED THE AVOCADO ON THE LEFT SIDE OF THE SALAD!”
(I notice that I served him his salad with the avocado on the right.)
Me: “I’m sorry, sir, just let me rectify this.”
(I proceed to spin his salad around for him so now the avocado is on his left.)
Customer: “WELL, NOW ALL I HAVE IS A BACKWARDS SALAD! I DEMAND TO SPEAK TO YOUR MANAGER! I’M GOING TO MAKE SURE YOU GET FIRED BECAUSE OBVIOUSLY YOU ARE THE MOST INCOMPETENT WAITER THERE IS THAT YOU CAN’T LISTEN TO SIMPLE INSTRUCTIONS AND KNOW YOUR LEFT AND RIGHT!”
(I walk to my manager, quickly explain the issue, and he walks over to the customer.)
Customer: “Your employee here is an absolute disgrace! I can’t imagine why [Restaurant Owner] hired them. They don’t even know their left from right! I demand reconciliation and the cost of the rest of my meal be compensated for this vast incompetence.”
Manager: “Well, sir, I’d like to explain a simple fact. We are not going to be comping your meal; your argument and complaint are absolutely ridiculous. The salad is on a circular plate, there are no sides to a salad. It cannot be backwards. I apologize for your problem with shapes and hope you have a wonderful night.”
Me: “So, what would you like to order for entrees, or would you just like the bill?”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
