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    Sender To Return

    | Denver, CO, USA | Extra Stupid

    (A customer comes in and presents me with a package. I immediately note that he has the delivery address in the place of the return address, by standard postal conventions.)

    Customer: “I sent this package from here last week, and it came back to me.”

    Me: “Sir, you have your addresses in the wrong places.”

    Customer: “Why does it matter? Can’t the post office hire people who can read?”

    Me: “They can read just fine, sir. However, they do try to move quickly to get your mail out on time, so they look at the second address.”

    Customer: “That just means they’re stupid and they need to learn how to read. No wonder the post office is going out of business!”

    Me: “Sir, standard postal addressing conventions have the return address on top, and the delivery address on the bottom, and this is what postal employees expect to see. You have your ‘To’ and ‘From’ backwards.”

    Customer: “Oh, so now this is all my fault? They deliver it wrong and you tell me it’s my fault? I hope you don’t expect to keep business that way. I won’t be coming back. I’m going to UPS.”

    Me: “Have a good day, sir!”

    Next customer: *having witnessed entire exchange* “UPS is going to send it back to his house too!”

    Me: *nods*