Self-Scanning And Self-Aware

| Pittsburgh, PA, USA | At The Checkout

(My fiancé and I are at the self-service checkout at the grocery store. We scan our one item, and we get an error message. I try again, but still get the same error message. An employee comes up to us to help out.)

Employee: “Can I help you?”

Me: “Yes, thank you! Every time I scan my item, I keep getting this error message.”

Employee: “Oh! You have to scan your store card.”

Me: “I will, but I can’t get past this error.”

Employee: “No, sorry, you have to scan your store card first.”

(The employee scans the store card, then our item, and it works.)

Me: “Thanks! I never would’ve figured that out!”

Fiancé: *to me* “They should put up a sign, or something.”

(The employee gestures to the TWO signs in front of us that explain all store cards need to be scanned first.)

Me: “Oh, my God! After years of not working in retail, I’ve turned into one of those customers.”

Employee: “Oh, it’s okay. You didn’t blame me for it, so you’re still a step ahead!”