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Scratching Is Believing

, , , , , | Right | March 11, 2010

(A customer appears at my elbow and grabs my arm.)

Customer: “You’re wearing too much make-up!”

Me: “I’m not wearing any makeup. I just have chapstick on my lips.”

Customer: “I don’t believe you!”

(Suddenly, the customer scratches her nail down my cheek and checks under it for make-up.)

Customer: “Oh, I guess you’re not. You have lovely skin.” *walks away*

(Her scratch left a huge red mark on my lovely skin that was still clearly visible three days later.)

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Have you ever served a bad customer who got what they deserved?

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