Scratching Is Believing
(A customer appears at my elbow and grabs my arm.)
Customer: “You’re wearing too much make-up!”
Me: “I’m not wearing any makeup. I just have chapstick on my lips.”
Customer: “I don’t believe you!”
(Suddenly, the customer scratches her nail down my cheek and checks under it for make-up.)
Customer: “Oh, I guess you’re not. You have lovely skin.” *walks away*
(Her scratch left a huge red mark on my lovely skin that was still clearly visible three days later.)
Question of the Week
Have you ever served a bad customer who got what they deserved?