Scheduling The End

(I’m only 23, but I’m good at what I do and I was promoted to management in the customer service department a few months ago. I have been instructed to hire two people to work under me, but I’m having trouble finding and keeping qualified people. One employee has stuck around, but I like her less everyday. She frequently makes long personal calls at her desk while on the clock. I have caught her on Facebook and checking her personal email on her work computer. I notice her working on something at her desk but think nothing of it. Several hours later she comes over and hands me a three page packet of calendars.)

Employee: “I’ve taken the liberty of writing up my work schedule for the next three months. Please agree to work around it.”

Me: *taken aback at her gall* “Um, that’s not how we handle the schedule here. I write the schedule and if you have any special circumstances I can take those into consideration.”

Employee: “No, just use this. This is what I want.”

Me: “I understand that, but ultimately I will schedule you when I need you to be here.”

(She tries to argue with me but I go back to work. She hounds me nearly every day about the schedule she has written since she presented it to me. I’ve had enough.)

Employee: “So, have you finished looking over my schedule yet?”

Me: “Yes. I’m letting you go.”