Saved By The Bell
(I am working the front desk at a hotel.)
Me: “Front desk. How can I help you?”
Guest: *speaking quickly* “Need a bellman, please.”
Me: “Certainly, what room?”
Guest: “…I don’t know.”
Me: “I’m sorry, I need a room number to send him to.”
Guest: “No, no. I need a bellman, please.”
Me: “Yes, but where are you? What room are you staying in?”
Guest: “What? No, I’m not staying in the hotel. I just need you to transfer me. I need a bellman.”
Me: “Transfer you? I’m sorry, sir, I don’t understand. You want me to put a bellman on the phone?”
Guest: *enunciating clearly* “Please transfer me to Doctor Anita Bellman’s room.”
Me: “OH! Oh, my god! I’m sorry! Right away!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.