Satisfaction Is Surely Assured
(At the supermarket where I work, we have a store rewards card we can scan if the customer forgets theirs or doesn’t have one.)
Me: “Do you have your bonus card?”
Customer: “No. Could I use the store card, please?”
Me: “Surely.”
Customer: “Don’t call me Shirley!” *laughs* “I’ve waited for years to make that joke!”
Me: “I’m glad I could help you live out that fantasy!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.