Santa Goes Psycho
(I am stocking Christmas ribbon with a coworker.)
Customer: “You two ladies look like you can help me.”
Me: “Sure, what do you want to know?”
Customer: “I’m looking for a tree.”
Me: “Okay, the trees are in the back of the store under the ‘Seasonal’ sign.”
Customer: “No, no. Let me finish. I want a tree; it’s circular, but it’s a tree, and it’s a circle, but it’s only a half-circle, but it’s a tree. Oh! And you hang it on your window, and it’s a tree, and a circle.”
Me & Coworker: “…”
Customer: “IT’S A TREE, AND IT’S A CIRCLE AND A TREE, AND YOU HANG IT ON YOUR WINDOW, BUT IT’S ONLY A HALF-CIRCLE, BUT IT’S A CIRCULAR TREE!”
Me: “Uh… a wreath?”
Customer: “NO, NO, WHAT THE F***?! IT’S A CIRCLE AND A TREE, AND IT’S A CIRCLE AND A HALF-CIRCLE, AND YOU HANG IT ON YOUR WINDOW!”
Me: “Um, I’m sorry, but I have no idea what you’re talking about.”
Customer: “YOU DON’T KNOW WHAT THAT IS?!”
Me: “No… sorry, sir.”
Customer: “Well, is there someone else in here that can help me?”
Coworker: “There are other people here, but with that description, I doubt anyone will be able to help you.”
Customer: “OH, WHAT THE F***?!”
(The customer storms off, but a moment later comes back.)
Customer: “Oh, by the way, do you sell Jello here?”
Me: “Um, no. We’re a craft store, not a grocery store.”
Customer: “Well, people use Jello for crafts.”
Me: “Uh, sorry.”
Customer: “SERIOUSLY! THEY HIRE F****** IDIOTS HERE!” *storms off… again*
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.