Safety Before Stupid Customers
(I’m a delivery driver. This happens at the customer’s doorstep.)
Me: “That will be $26.52.”
(The customer hands me a $100 bill.)
Me: “Ma’am, we only carry $20 in change. Do you have any smaller bills?”
Customer: “Um, no, that’s stupid! Why don’t you carry more?”
Me: “It’s a safety issue. Do you have a card we can put it on?”
Customer: “How is it a safety issue for employees to give customers their change?”
Me: “If we could carry a lot of money, and people found out, we would get robbed a lot more.”
Customer: “So, you mean to tell me that they care more about their employees’ safety than customer service?”
Me: “I guess so.”
Customer: “Well, that’s bulls***!” *slams the door in my face*
Did you find this story on our Delivery Driver roundup?
Question of the Week
Have you ever served a bad customer who got what they deserved?
