Sadly This Job Isn’t Child’s Play

(I work in an arcade, which also has a kids’ gym. Right by the only entrance and exit, there is a sign which clearly says that employees are not babysitting the area, and that kids may leave without parents. However, I do try and keep the younger kids from leaving without supervision. One day I let two younger boys out to use the bathroom. Less than a minute later, their mother comes up to me.)

Mother: “Did you see my two sons leave?!”

Me: “Yes, I let them run to the bathroom.”

Mother: “WHAT?! Why would you let them out?! One of them is only two!”

Me: “Ma’am, it’s not my job to watch your kids.”

Mother: “YOU STILL SHOULDN’T HAVE LET THEM OUT!”

Me: “Ma’am, please stop yelling. I did ask where they were going, and made sure they knew where the bathrooms were. I also checked that they went in the right direction.”

Mother: “You still shouldn’t let them out!”