Rocket Man: It’s (Not) Going To Be A Long Long Time
(A customer comes into our store looking for a discontinued desk.)
Me: “Hello, can I help you?”
Customer: “Yes, I want to order a desk. I need it here by tomorrow morning because we’re going back home to Newfoundland.”
Me: “Sir, the only store in Canada with one of these desks still in stock is in Alberta. However, I don’t believe it’s possible that we can have it here tomorrow.”
Customer: “Well, can’t you make a special circumstance for me? It’s only a hundred and fifty bucks. It can’t be that much to send it by airplane.”
Me: “Sir, most of our stuff is sent by truck during the week. It would take almost a week for it to get here. You could however try your store back home to see if they could order it.”
Customer: “I want it tomorrow morning.”
Me: “I understand, but it’s not physically possible to deliver it by transport truck in ten hours.”
Customer: “Yes it is! I’m a professional Formula 1 racer! I can drive to Alberta and back in less than ten hours.”
Me: “Uh-huh…”
Customer: “Well, if you can’t get it here in ten hours, I’m driving to Alberta myself!”
Me: “Okay. If you really want to drive to Alberta, I can make arrangements for them to hold it for you.”
Customer: “You don’t believe that I can make it there in less than ten hours, do you?”
Me: “Not really, but I also don’t drive a Formula 1 car.”
Customer: “I don’t! I fly a rocket ship!” *literally runs out of the store as if he was an airplane while saying “Zooom!”*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.