Retractions Speak Louder Than Words
Coffee Shop | Working
| May 13, 2013
Me: “May I have a medium sized mocha with soya milk, no cream, to take away please? And my name is [name].”
Perky Barista: “Of course. What size would— oh. Wh— right, you told me that. Would you like c— oh. And is that to drink h— oh, sorry. I’m on autopilot. Could I have your name fo—”
(He thinks for a moment before continuing.)
Perky Barista: “Okay [name]. That’s one most-coherent-order-ever coming right up!”
(At least he drew a smiley face on my cup and gave me a free biscuit!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.