Retail Can Leave You Bor-g-ed Stiff
(It’s towards the end of my work day, and I grab at the first item in a customer’s order right as she swipes her card.)
Me: “I’m sorry, your card did not read as I hadn’t scanned the first item yet.”
Customer: “NOOO!”
Me: *surprised* “Huh?”
Customer: “You have ROBOT-ITIS!”
Me: “Huh?”
Customer: “You said that like you say it a million times a day! Put more feeling into it, Miss Robot!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.