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    Redemption Is Futile

    | Novi, MI, USA |

    Customer: “I want money for this.” *holding up a gift certificate*

    Manager: “I’m sorry, but we can’t give you money back for that.”

    Customer: “But someone gave YOU money for this; I want MONEY for it.”

    Manager: “I’m sorry, but there’s nothing I can do. Our store is closing. I can talk to Corporate and see if they can do something for you, but it’s Sunday and they’re not open today.”

    Customer: “This is ridiculous! This is horrible customer service. I’m never shopping here again!”

    Me: “It doesn’t matter. We’re closing.”