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    Receipted All That Was Coming To Her

    | CA, USA | At The Checkout, Criminal/Illegal, Liars & Scammers, Theme Of The Month, Wild & Unruly

    (I work at a large retail store. A customer is just about to approach my register, when my counter phone rings. It is security.)

    Security: “For this customer, just allow the return, then step away from my counter.”

    (That is all they tell me. The customer then approaches.)

    Me: “How can I help you today, ma’am?”

    (The customer hands me an expensive bedding set.)

    Customer: “Yes, I would like to return this, please.”

    (I look at the receipt, and notice it was paid by cash.)

    Me: “Okay, one moment, ma’am.”

    (I process the return, give her the cash, and step away from my register as if to tidy shelves nearby. The customer walks away, and two minutes later my coworker from another department runs over and grabs me by the arm.)

    Coworker: “What in the world just happened? Are you all right!?”

    Me: “I’m fine. What’s going on?”

    Coworker: “Security and the police just tackled your customer into the lingerie displays!”

    (It turns out the customer was a scammer that would come in with just a receipt, pick up the item from the shelf that matched the receipt while a worker was busy, and then return the ‘bought’ item for cash. The customer had done this to 12 other stores before us. She was tackled when trying to run, after being confronted by the police.)