Reaching Crunch Time
Customer: “I’d like a scoop of chocolate.”
Me: “Cup or cone?”
Customer: “Do you have any edible cones?”
Me: “All of our cones are edible.”
Customer: “Can I take it with me on the beach?”
Me: “All cones are entirely portable.”
Customer: “Do you have any that don’t crunch?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
