Re-Cycling DVDs
(Our store releases new DVDs every Tuesday. A customer comes in on Wednesday, visibly angry.)
Customer: “What the h*** is wrong with your movies? This doesn’t work!”
(I open the case and discover that the brand new DVD is broken in several pieces, and has a large tire tread on the back.)
Me: “Sir, what happened? The DVD is completely destroyed!”
Customer: “I ran over it with my motorcycle. Why?”
Me: “…You ran over it…”
Customer: “I wanted to see if they still made them like they used to! Back in my day you couldn’t destroy things like this! I demand a refund!”
(He continues to yell and rant until my manager shows up. I explain what the story is, with the customer agreeing with me word for word on what happened. Finally, my manager speaks.)
Manager: *to the customer* “What are you, an idiot?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.