Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • De-Engineering Stereotypes
    (1,827 thumbs up)
  • September Theme Of The Month: Return Of The Geeks!
    Submit your story today!

    Random Acts Of Cuddleness

    | Edmonton, AB, Canada | Awesome Customers, Top

    (I work in a bookstore downtown where there are a lot of homeless people and shelters. One day, a kind of scraggly customer comes up to me.)

    Customer: “Hi, I was wondering if you have any cookbooks for soup?”

    Me: “Certainly, sir. They’re just over here. We have some pretty good ones that are on sale right now. Over here, though, are our regular priced ones.”

    Customer: “I’m volunteering as a cook at a homeless shelter right now. They don’t have much funding, so a lot of the food they get is from donations. I figured soups are healthy and don’t require too much in the way of expensive ingredients, so that should be good for there. I’m a pretty good cook, but I need a refresher on soups.”

    (After taking a look at the selection we have, he picks the largest, most expensive soup cookbook we have.)

    Customer: “I think I’m going to go with this one. It has a picture for every recipe, which is nice. I like to see nice ways to present them as well. These people haven’t been looked after, so I want to make something that tastes good and looks good too.”

    Me: “That’s really fantastic, sir. It’s nice that people are willing to take time out of their day to do things like this. Was there anything else I can help you with?”

    Customer: “Actually, a book on sandwiches would be good too…”

    (I look in our system and we only have one book for sandwiches at the moment. It takes me a good twenty minutes to find it, but when I do, the customer has picked up a few other things as well. He’s grabbed a simple Sudoku book, a Disney’s Tangled bookmark, and a little toy. I meet him back up at our cash desk.)

    Me: “Here you go, sir. Sorry it took so long. It was hiding in our overstock. Find everything else you were looking for?”

    Customer: “Yeah. A mother and her 12-year-old daughter just showed up at the shelter I volunteer at the other day. I wanted to pick these up for her. A puzzle book for her and her mother to do and some other things to just take her mind off the situation. It’s difficult enough being homeless, but at that age, it’s horrible.”

    Me: “That’s horrible. It’s amazing though that you’re grabbing these for her. I hope it makes her feel a little better.”

    (As I’ve been ringing my customer’s items through, my coworker is ringing up another customer. She has overheard our conversation and goes to one of our displays, grabs the softest stuffed animal she can find, and buys that as well. After she’s paid for her purchase, she hands the stuffed animal to my customer.)

    Another Customer: “Sir, I overheard your story and I want you to give this to that little girl. Sometimes, young girls just need something to cuddle. I think what you’re doing is amazing and the world could use more people like you.”

    Customer: “I… thank you so much, ma’am. This will probably mean the world to her.”

    (My customer finishes paying for his items and leaves. My coworker and I were speechless ourselves for a moment. This encounter made our week and brought a tear to our eyes!)